Given the nature of the service we provide, all purchases made on D2Raids are non-refundable. Please familiarize yourself with our Refund Policy. If you would like to request a refund see this Help Center article.
We will assess refund requests on their merits, considering the service nature of D2Raids. There is no obligation to provide a refund in situations like the following:
- you have changed your mind about a service;
- you found a cheaper deal elsewhere;
- you bought a service by mistake;
- you do not have sufficient knowledge of the gameplay; or
- you ask for goodwill.
If a refund was to be issued, it will be processed through the original payment method used to make the purchase.